Every step, from your first message to launch. And the prototype comes before the price.
A real person replies within 1 hour, 7 AM to 2 AM Bangladesh time, every day. You see a free prototype, then get a fixed price and dates in writing. Once paid, the code and designs are yours.
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What happens, step by step
You tell us what you need
Use the short form or book a call. A few lines about what you need are enough to start.
A real person replies within 1 hour
Someone from our team reads it and writes back within 1 hour, 7 AM to 2 AM Bangladesh time, every day.
We talk for 30 minutes
On Google Meet, you show us how things work today and what gets in the way. We ask questions and agree on what your prototype should show.
We build your free prototype
It’s made for your business, with no obligation. For a website, that’s a clickable home page on desktop and phone. For an AI receptionist, it’s a demo agent you can call.
You get a fixed price in writing
If you want to go ahead, the proposal sets the fixed price, the milestones and the dates. Builds are paid by milestone: 50% to start and 50% at launch, or 40/30/30 for larger work.
We build and launch
You get a check-in at every milestone while we build. Then we launch it with you, hand back every login and start your 3 months of free care.
The ground rules on every project
Your live site stays safe
We build on a private staging copy that search engines can’t see, and we take a full backup before we touch a live site.
Your page addresses stay the same
When we rebuild or move a site, we keep your page addresses so Google can still find the pages it already ranks.
Revisions agreed up front
The proposal sets how many revision rounds you get, so you know what’s included before we start.
A proper handoff
At handoff you get short tutorial videos and an admin walkthrough, and every login goes back to you.
An NDA if you want one
We sign an NDA before you share anything sensitive, if you’d like one.
Calls and email
Calls run on Google Meet, and you can reach us by email any day.
Our hours
We work 7 AM to 2 AM Bangladesh time (UTC+6), every day. A real person replies within 1 hour in those hours.
How this compares with the usual way
| Topic | NexaLance | The usual way |
|---|---|---|
| Before you pay | A working prototype for your business, free, with no obligation. | Slides or a quote, and a deposit before you see anything working. |
| The price | Fixed and in writing, before any work starts. | An estimate or an hourly rate that can grow as you go. |
| Who owns the site | You. Once paid, the code and designs are yours, and your domain, hosting and accounts stay in your name from day one. | Accounts can sit with the agency, so leaving can mean starting over. |
| Contracts | Monthly plans run month to month. Cancel any time. | Fixed terms that can renew on their own. |
| Reply time | A real person within 1 hour, 7 AM to 2 AM Bangladesh time, every day. | A reply when someone gets to it. |
| After launch | 3 months of free care: bug fixes, updates and answers at no charge. | Support billed separately once the site is live. |
Four promises, in writing.
They sit on every project, every time. No small print hiding somewhere else.
Free prototype first
We build a working prototype for your business before you pay anything. Free, no obligation, one per business. It becomes yours when you go ahead.
A reply within 1 hour
A real person replies within 1 hour, 7 AM to 2 AM Bangladesh time, every day.
Money-back promise
Not happy with what we deliver? Tell us within 14 days. We fix it first. If we still can’t make it right, we refund 100% of our fees for that work within 10 business days. Third-party costs aren’t covered, and your legal rights stay the same.
3 months of free care
After every launch we fix bugs, keep things updated and answer your questions for 3 months, at no charge.
Once paid, the code and designs are yours. Your domain, hosting and accounts stay in your name from day one. Read the full terms
Questions about the process
Will you take my current site down while you work?
No. Your live site stays up while we build on a private staging copy.
Do you work alone or with a team?
With a team. Our developers cover WordPress, Shopify, Laravel and full-stack work, and our project leads keep the work on track. You can meet them on our About page.
How many changes can I ask for?
The proposal sets the number of revision rounds before we start. If you want something new on top, we price it in writing first, and nothing extra starts until you agree.
When can you start?
We agree on dates on the call and write them into the proposal, before you pay anything.
What do you need from me to get started?
A few lines about your business and what you need. Links to your current site or social pages help, and so do a few examples you like.
Start with step one.
Tell us what you need. A real person replies within 1 hour, 7 AM to 2 AM Bangladesh time, every day.
A real person replies within 1 hour, 7 AM to 2 AM Bangladesh time, every day.