Something’s wrong with your website. We’ll fix it on a copy first.
Hacked, slow, broken after an update, or left half-finished by a developer who stopped replying. A free health check finds the problem, and nothing changes on your live site without your OK.
The site was fine yesterday. Today it shows an error nobody can explain.
It could be a plugin that clashed after an update, or a hack that has Google warning your visitors. It could be a move to a new host that went wrong, or a site that’s been getting slower for months.
And the developer who built it isn’t answering. Or someone tried to fix it, and it’s still not working.
Most of all, you’re worried that whoever touches it next will make it worse. So we never start on your live site.
What we fix
On WordPress, WooCommerce, Shopify, Laravel and custom-built sites, whoever built them.
Hacked sites
We remove the malware and close the way it got in, then help you get Google’s warning taken down.
Broken sites
White screens, error messages, broken layouts or a checkout that stopped taking orders. We find the cause and fix it.
Slow sites
We measure what’s slowing your pages down and fix the biggest causes first.
Errors after an update
A WordPress, plugin or theme update broke something. If needed, we roll back from a backup, then fix it properly.
Plugin conflicts
Plugins that clash with each other, or a pile of them switched off by a past developer for no clear reason. We sort out which one is the problem.
Moves that went wrong
Pages missing, email gone quiet or links pointing nowhere after a move to a new host or domain. We put it right and keep your page addresses working.
A developer who disappeared
Getting your hosting and account access back comes first. Then we work out what was built and pick it up from there.
Find out what’s broken, free
Before you pay anything, we look at your site. You hear, in plain words, what is broken and how we would fix it.
Your free prototype
Free, no obligation. You decide after.
- What’s broken on your site
- How we would fix it
- Written in plain words
- Free, with no obligation
One free prototype per business. It becomes yours when you go ahead with the project.
How a rescue works
Tell us what’s wrong
What happened, when it started and what’s been tried. A real person replies within 1 hour, 7 AM to 2 AM Bangladesh time, every day.
Free health check
You hear what is broken and how we would fix it, then get a fixed price in writing.
Backup and staging copy
First a full backup. Then we make a private staging copy of your site that search engines can’t see.
We fix it on the copy
You can check the fixed copy yourself before anything goes live.
Live only with your OK
When you’re happy, we make the same fix on your live site, and every login goes back to you.
How pricing works
We don’t publish prices. You get a fixed price in writing after the free health check, before any work starts.
A fixed price for the fix
One price, agreed in writing before we start.
If you’re not happy
Tell us within 14 days. We’ll fix it first. If we still can’t make it right, we refund 100% of our fees for that work within 10 business days.
Keeping it fixed
After the rescue, a care plan keeps the updates, backups and security checks going, month to month.
Reviews from our website clients
Top Rated on Fiverr, from 853 reviews (October 2026). Short excerpts below, quoted exactly.
“NexaLance Team are in my honest opinion the best team to work on your project.”
“One thing for sure in dealing with this web designer. Communication and clarity is phenomenal.”
“Outstanding developer! Professional, responsive, and highly skilled.”
Reviews come from our Fiverr agency profile. As of October 2026, Fiverr shows a 4.8 rating from 853 reviews. We show a short selection, quoted exactly from the start of each review, with the reviewer’s country, service and month. We did not pay for or edit these reviews. Fiverr is a registered trademark of its owner and does not endorse this site. Read every review on Fiverr.
Questions about website rescue
Can you fix it today?
A real person replies within 1 hour, 7 AM to 2 AM Bangladesh time, and the health check comes first. How long the fix takes depends on what’s broken. We agree the timing with you and write it down before we start.
Will you take my site down while you work?
Not unless you want us to. The work happens on a private staging copy, and nothing changes on your live site without your OK.
The last developer made it worse. Why would you be different?
A full backup comes before anything else, and the fix happens on a copy first. You see the result before it goes live, and our money-back promise covers what we deliver.
How much will it cost?
We don’t publish prices. After the free health check, you get a fixed price in writing for the fix, before any work starts.
Do you need my passwords?
We need access to fix it. If you’d like an NDA, we’ll sign one before you share anything sensitive. Every login goes back to you when we’re done.
What if it gets hacked again?
No one can promise a site will never be hacked. A care plan keeps it updated, scanned and backed up each month. That means fewer ways in, and a recent backup if something does happen.
Related services
Send us the address. We’ll take a look.
Tell us what happened. A real person replies within 1 hour, 7 AM to 2 AM Bangladesh time. Nothing changes on your live site without your OK.
A real person replies within 1 hour, 7 AM to 2 AM Bangladesh time, every day.