Missed calls at lunch can still become bookings. An AI receptionist picks up when you can’t.
We set up AI receptionists for phone calls and chat agents for your website and WhatsApp. They say they’re an AI, answer from information you approve and hand anything urgent to a person.
Top Rated on Fiverr, 4.8 from 853 reviews. Read the reviews
Miss the call and they call someone else and you never hear about it.
It happens at the busiest moments: the lunch rush, a client in the chair, a job under someone’s sink, the hour after closing. Messages on Instagram and WhatsApp wait the same way until you’re free.
Speed counts. In a Harvard Business Review study of 1.25 million sales leads, companies that contacted a lead within an hour were nearly seven times as likely to qualify it as those that waited even an hour longer.
An AI receptionist answers those calls and messages straight away, books what it can and gets the rest to you.
Source: Harvard Business Review, 2011
What it does for you on the phone and in chat
Answers your calls
It picks up when you’re busy or closed, greets callers with your business name and tells them it’s an AI assistant.
Answers messages too
Your website chat and WhatsApp get the same answers and bookings as the phone.
Books and reschedules
It finds a free slot in your calendar, books it, and moves or cancels appointments when people ask.
Takes reservations and orders
Table reservations, takeout orders and service requests, taken down in full and sent straight to you.
Answers questions
Your hours, parking, what a treatment involves. It runs on OpenAI or Anthropic models and answers only from information you approve.
Puts urgent calls through
A burst pipe, a patient in pain, a big order. It puts the call through to you or your team, or texts you right away.
Texts back missed calls
If a call drops or a caller hangs up early, they get a text with your booking link. We set it up with you so it follows the texting rules in your country.
Sends reminders
Appointment reminders by text or WhatsApp, with an easy way to confirm or move the booking.
An example call to a hair salon
This is an example we wrote to show how a call can go. Your agent uses your own business name, services and booking rules.
AI receptionistHi, thanks for calling. I’m the salon’s AI assistant, and this call may be recorded. How can I help?
CallerHi, I’d like to book a cut and color this week if you have anything.
AI receptionistSure. Do you have a stylist you usually see, or is anyone fine?
CallerAnyone’s fine. Something after work would be great.
AI receptionistI have Thursday at five-thirty or Friday at six. Which works better?
CallerThursday works.
AI receptionistYou’re booked for a cut and color on Thursday at five-thirty. I’ll text the confirmation to this number.
CallerGreat. One more thing. I had a reaction to hair dye once. Is that a problem?
AI receptionistThat’s a question for a stylist. I can put you through to someone at the salon right now, if you like.
CallerYes, please.
The rules every agent follows. We set these up before it goes live.
Says it’s an AI
Every call and chat starts with the agent saying it’s an AI assistant. Nobody is led to think they’re talking to a person.
Recording notice
If calls are recorded, callers hear a notice first, following the recording rules where you operate.
A person is one step away
Callers can ask for a person at any time, and urgent calls go straight to you or your team.
Only your approved information
It answers from what you’ve approved. When it doesn’t know, it says so and takes a message instead of guessing.
Inbound only
It answers calls and messages that come to you. We never sell AI cold calling.
Privacy first for clinics
We confirm the privacy rules with you before anything touches patient data. That means HIPAA in the US, GDPR in the UK and EU, and the vendor agreements they need.
Call your demo receptionist before you pay
We build a demo AI receptionist or chat agent trained on your business. Call it or message it, and ask what your customers usually ask. Then decide.
It becomes yours when you go ahead with the project.
Your free prototype
Free, no obligation. You decide after.
- Trained on your own business information
- A demo you can call or message yourself
- Says it’s an AI from the first line
- One free prototype per business, with no obligation
One free prototype per business. It becomes yours when you go ahead with the project.
How we set it up
Tell us how calls go today
Who answers now, what people ask, how bookings are made and what counts as urgent.
Try your free demo
We build a demo agent trained on your business. You call it, message it and tell us what to change.
A fixed price in writing
Your proposal covers the channels, the booking system it connects to, the handoff rules and the dates, with a fixed price.
Connect and test
We connect it to your phone line, calendar and chat apps, then run test calls and chats before it goes live.
Go live on your terms
You choose when it answers: all day, after hours, or only when you can’t pick up.
3 months of care
We fix bugs, keep it updated and answer your questions at no charge for 3 months. After that, support is month to month.
How pricing works
A fixed setup price
We don’t publish prices. After you’ve tried the free demo, you get a fixed setup price in writing, before any work starts.
What changes it
How many channels it covers, the booking or ordering system it connects to, and how much it needs to know.
Running costs
Phone minutes, messages and AI usage are separate costs from those providers. The accounts are set up in your name.
Paid by milestone
50% to start and 50% when it goes live.
Yours, with no lock-in
Once paid, the setup and code are yours. Support after the free 3 months is month to month: cancel any time.
What clients say about working with us
Top Rated on Fiverr, from 853 reviews (October 2026). Short excerpts below, quoted exactly.
“NexaLance Team are in my honest opinion the best team to work on your project.”
“One thing for sure in dealing with this web designer. Communication and clarity is phenomenal.”
“Outstanding developer! Professional, responsive, and highly skilled.”
Reviews come from our Fiverr agency profile. As of October 2026, Fiverr shows a 4.8 rating from 853 reviews. We show a short selection, quoted exactly from the start of each review, with the reviewer’s country, service and month. We did not pay for or edit these reviews. Fiverr is a registered trademark of its owner and does not endorse this site. Read every review on Fiverr.
Questions about AI receptionists
Will callers know it’s an AI?
Yes. It says so at the start of every call and chat, and anyone can ask for a person.
What happens with an urgent call?
You decide what counts as urgent. Those calls go straight through to you or your team, or you get a text right away if nobody picks up.
Can it make sales calls for us?
No. We set up agents for calls and messages that come in to you. We don’t sell AI cold calling.
Is it safe for a clinic?
Clinics get extra care. Nothing touches patient data until we’ve confirmed the privacy rules and vendor agreements with you. In the US that means HIPAA; in the UK and EU, GDPR.
What if it gets something wrong?
It answers only from information you approve, and when it doesn’t know, it says so and takes a message. If something’s off, tell us and we fix it, free for 3 months after launch.
Will it work with my booking system?
We check on the first call. If your system can’t connect to an AI agent, we’ll tell you before you spend anything.
How much does it cost?
We don’t publish prices. Once you’ve tried the free demo, you get a fixed setup price in writing, and ongoing support is month to month.
Related services and industries
Call your own AI receptionist first
Tell us your business name and how bookings work today. We’ll build a demo you can call or message, for free.
A real person replies within 1 hour, 7 AM to 2 AM Bangladesh time, every day.