An AI receptionist for calls you can’t take
It answers when the desk is busy or the clinic is closed, books and moves appointments, and tells callers where to park. Anything clinical or urgent goes to a person on your team.
Patients at the desk, patients on the phone. Both get looked after.
We give your front desk an AI receptionist, appointment reminders and online intake forms. Before anything touches patient data, we confirm the privacy rules and vendor agreements with you.
Top Rated on Fiverr, 4.8 from 853 reviews. Read the reviews
New YorkLondonParisSydneyYour timeOur team, DhakaA real person replies within 1 hour, 7 AM to 2 AM Bangladesh time, every day.
What slips through at a busy front desk
Nobody at the desk is doing a bad job. One person is greeting patients, answering the phone and keeping the schedule, all at once.
- A call comes in during the Monday morning rush. It goes to voicemail, and the caller hangs up without leaving a message.
- A patient forgets their appointment. Nobody had a spare minute to send a reminder, so the chair sits empty.
- New patients fill in a clipboard form in the waiting room, and someone types it all into your system later.
- Your newest Google review is from last year. In BrightLocal’s 2026 survey of 1,002 US adults, 74% seek reviews written in the last three months, and 80% say they’re likely to use a business that responds to all of its reviews.
- A one-star review has sat there for weeks with no reply. In UENI’s study of 229,882 Google reviews of small businesses, only 9.8% of one-star reviews ever got a reply, and replies that did come took 19.5 days on average.
Source: BrightLocal Local Consumer Review Survey 2026
Source: UENI, 2026
What we set up at the front desk so your team can stay with patients
A reminder before each visit, a thank-you after
Patients get a text or email before their appointment and can confirm or ask to move it with a quick reply. After the visit, a short message thanks them and asks for a Google review.
Intake forms patients fill in at home
New patients answer your questions on their phone before they arrive, and your team sees the answers organized and ready to review. Real patient details only go in once the privacy rules and vendor agreements are confirmed with you.
Call a demo receptionist that knows your clinic
Tell us how your clinic works and we’ll set up a demo AI receptionist that knows it, free and with no obligation. Call it from the front desk, ask what your patients ask, and decide after.
Your free prototype
Free, no obligation. You decide after.
- Answers with your clinic’s name and opening hours
- Handles questions about your services and location
- Walks a caller through booking an appointment
- Shows how clinical questions get passed to your team
- Uses made-up patient details only
One free prototype per business. It becomes yours when you go ahead with the project.
We’ll check your Google Business Profile
Your Google profile shows your hours, photos and reviews to people nearby searching for a dentist or a doctor. We check it as part of your free prototype and send you a plain list of what to fix.
Part of your free prototype. One per business.
- What we check
- Hours, holiday hours and phone number
- Categories and services, from cleanings to check-ups
- Photos: recent, real and of your own rooms
- Reviews: how recent they are, and which still need a careful reply
- Links to your website and online booking
Everything else we can do for your clinic
Take one piece or several. On the call, we’ll tell you plainly what’s worth doing first.
A clinic website built for phones
Your services, team, hours and location on WordPress or Next.js, with online booking where your booking software allows it.
A chat assistant on your site
It answers common questions and books appointments at any hour, says it’s an AI and hands anything clinical to your team.
Google profile and review replies
We keep your profile current and draft replies to reviews that thank people without confirming anyone is a patient.
Back-office automation
Recall lists, end-of-day reports and the copying between systems, automated where your software allows it, once the privacy rules and vendor agreements are confirmed with you.
Intake and patient platforms
When a form isn’t enough, we build a full platform. We built PsychGate, an AI clinical intake platform, for PsychElite Health in Houston, Texas.
Video and posts from your own footage
Short videos edited from your phone clips, plus graphics and posts for your Google profile and social pages.
Care after launch
3 months of free care after every launch, then a monthly care plan you can cancel any time.
Clinical intake we’ve built
psychgate.drbcares.org
PsychGate
AI clinical intake and triage platform
Questions clinic owners ask
Is this HIPAA compliant?
We don’t claim compliance, because it depends on how your clinic runs, which tools are used and the agreements in place. Before anything touches patient data, we confirm with you which rules apply: HIPAA in the US, GDPR in the UK and EU. Then we confirm the vendor agreements each tool needs. Until then, we work with made-up details only.
Will the AI receptionist give medical advice?
No. It handles the front desk side, like booking and moving appointments or giving directions. Clinical questions and anything urgent go to a person on your team.
Will patients know it’s an AI?
Yes. It says so at the start of every call and can pass the call to your team. Call-recording notices follow the rules where you are.
Will it work with our practice software?
That depends on the software and what it lets other tools do. We check yours before we write the proposal, and the proposal says exactly what connects to what.
What will this cost our practice?
We don’t publish prices. Tell us what you need: calls, reminders, forms or all three. After the free prototype, you get a fixed price in writing before any work starts.
Do you work with clinics outside the US?
Yes. We’re a team in Bangladesh working with businesses in the US, UK, Canada, Australia and across Europe. A real person replies within 1 hour, 7 AM to 2 AM Bangladesh time, every day.
Do we own what you build?
Yes, once it’s paid for. Your domain, hosting and accounts stay in your name from day one.
More on each service
Hear an AI receptionist answer for your clinic
Tell us how your front desk runs today and what you’d fix first. Your free prototype starts there.
A real person replies within 1 hour, 7 AM to 2 AM Bangladesh time, every day.